FREQUENTLY ASKED QUESTIONS
The fun really begins once you decide to join Yoga Junkies!
After successful payment, you will receive a notification from us welcoming you to the team. Once we get notified of your order, we will roll up our yoga mats and start working on your order.
Your first box will be shipped to you within 10 days of payment verification. Starting with your second box, your box will be shipped during our regular shipping cycle at the beginning of each month.
We want to make sure your box is packed with love and good intentions, which is why we personally kiss each box before sending it out…. Kidding. But we do take the time to pack them neatly and send them out in batches, so please have patience during this time.
Once we wave goodbye and send your box out for shipment, you will receive an email notification and a tracking number, so you can monitor the delivery process.
No way! We spend a big part of our time searching for products that will fit perfectly into the Yoga Junkies Box. We plan boxes months in advance and have developed a product schedule to help ensure we do not offer the same product twice within the same year.
Our monthly membership costs 39,99€ per month. Your membership will continue until cancelled within the term deadline.
Don’t worry though, you can cancel at any time.
If you would like to test the Yoga Junkies unboxing experience without the monthly membership, we also sell past boxes for 49,99€.
No. The price of your monthly Yoga Junkies box will be shown on the checkout page.
The shipping costs are included in the price for orders within Austria. All those who reside outside of Austria will see the price for shipping on the checkout page.
Please read our terms and conditions for costs on items such as returns or non-delivered packages.
We love yoga. We don’t love problems with our website.
If you are having troubles with our website, or it’s not functioning properly, please send us a message with a description of the problem.
To help us even more, send us a screenshot of the issue so we can begin working on a solution.
In the event that the items are in your box become damaged, please contact Yoga Junkies by emailing [email protected] within 14 days of receiving the products. Any claims received after the 14-day period will not be eligible for replacement.
Please include pictures with your claim for Quality Assurance measures. As soon as we receive the picture of the damaged goods, we can begin working on replacement options.
Included in each box will be a Yoga Junkies Magazine that will contain information about the products and where you can find them. We may also carry top selling products in our shop if they are proven to be our member’s favs.